7 Reasons More Companies are Moving their Communications to the Cloud
- Creates a better customer experience
- Increases workforce productivity
- Represents an efficient shift from capex to opex
- Drives collaboration among a mobile workforce
- Ensures emergency preparedness and business continuity
- Small to medium-sized business owners
- Customer experience leads
- IT managers
- Managers of VoIP/cloud PBX
- Managers of VoIP/Cloud PBX
- Telecom managers
Cloud-based business tools give today’s small or medium-sized business (SMB) a competitive edge by empowering it to communicate and collaborate more efficiently. Case in point: the SMB’s rapid move to cloud-based communications systems due to its IT teams being fed up with managing and troubleshooting multiple communications solutions and paying multiple invoices.
Sound familiar? Not surprising. For these SMBs, cloud-based communications offers better voice, mobility, and collaboration tools within a single solution. Plus, an SMB can manage it virtually, eliminating the inflexibility, inelasticity, and stagnant innovation of legacy systems. With cloud-based communications, the potential to streamline processes and decrease costs is clear.
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