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The Multibillion Dollar Cost of Poor Customer Service [INFOGRAPHIC]

This article was updated on October 27, 2022
Nicola Brookes

New research carried out by NewVoiceMedia, offers a compelling view of the consequences of poor customer service in the US. The results reveal that an estimated $41 billion is lost by US companies each year following a bad customer experience.

Check out this infographic to discover the real impact of poor customer service. Then download our free research report for more info and tips.

Nicola Brookes
Nicola Brookes

Nicola is RVP Corporate Communications at NewVoiceMedia. She will mostly blog about customer service, industry news, events and company updates. Follow Nicola on Twitter at http://twitter.com/nbrookespr

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