E-GOI
E-goi is an omnichannel marketing solution designed with AI-driven CDP technology to help brands create a 360 single view of the customer. The technology automates and integrates e-mail, webpush, mobile push, web tracking, instore tracking, voice, and social media campaigns into a single online system, making it a breeze to grow leads and automate customer life cycle.
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Overview
Your E-goi Corporate Account can be integrated with your Vonage API to connect the broadcast of SMS campaigns and SMS Reply Longcodes.
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Use Case
The E-goi ecosystem gathers behavioral data from web, in-store, and shopping habits
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Here is one simple example of how E-goi behavioral detection can be used to impact the customer at the right moment, with Vonage API integration:
- Imagine the customer browse some product in the eCommerce and doesn't buy it.Â
- Four days later, the customer passes near the physical store and receives an SMS with the product he showed interest online four days ago.Â
- This kind of journey mapping is essential to offer a real omnichannel relationship with the customer.
Resources
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