Botsplash
Botsplash is an omnichannel consumer engagement solution for small to enterprise-sized businesses. The platform grants mortgage lenders and revenue centers the ability to engage with their customers using live and automated chat processes, all from one unified dashboard. Conversations can be had through multiple channels such as SMS, web chat, Facebook Messenger, Google’s Business Messages, and more to ensure instant availability on a customer’s preferred messaging outlet.
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Overview
Botsplash agents/users enjoy a handful of useful features such as canned messages, single sign-on, scheduled send, in-depth reporting, and countless integrations.
Beyond the platform’s lead generation capabilities, Botsplash prides itself on the fact that SMS deliverability rates are competitively high and spam rates are low. Customer reports show retention and conversion rates have increased post Botsplash implementation driving profit to businesses and an unmatched experience for the customer.
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Are you ready to transition your multi-channel communication approach to an omnichannel engagement strategy?
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Resources
- Botsplash and Vonage Celebrate Third Year of Partnership Blog
