Want to drive deeper customer engagement and higher revenue?
Vonage Conversational Commerce, powered by Jumper.ai, helps you engage shoppers on their preferred channels and simplifies the purchasing experience.
![SMS Marketing Product Image SMS Marketing Product Image](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/SMS%20Marketing%20Product%20Image.png)
Direct to consumer (D2C) retail
Reach consumers — anytime, anywhere — by opening your brand store on messaging apps and microsites.
![Self-service F&B Ordering Self-service F&B Ordering](/cdn-cgi/image/fit=contain,width=510,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/F%20and%20B%20orders.png)
Organizations offering self service
Connect with current and potential customers, share timely information, and provide faster responses through messaging on social and web platforms.
Social impact organizations
Connect with people, share timely information, and provide faster responses through messaging on social and web platforms.
Conversational commerce
Turn conversations into sales through messaging apps, AI-enabled chatbots, and live chat.Live video commerce
Generate social buzz through your Facebook Live videos and enable product sales in the same interface.Premium customer service
Offer members-only benefits such as pre-orders and shopping assistance through one-to-one communication.Online store associates
Connect your in-store associates with customers, offer presale consultations, and generate sales — all within the live chat.Hybrid retail
Merge online convenience with the brick-and-mortar retail experience.![real time mobile payment illustration of real time mobile payment](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/resources/imagery/article-imagery/Real%20Time%20Mobile%20Payment-md.png)
Click-and-go
Unburden your cash counters and reception desks by using contactless checkouts and booking orders through online chat.Sales promotions
Improve seasonal discounts by directing customers from social media promotions to purchases, instantly, through chat.Subscription ecommerce
Simplify marketing, selling, and fulfilling your subscription plans through easy, chat-based customer connections.Content-to-commerce
Integrate ecommerce into your branded blogs and social media posts through contextual and conversational retailing.![Conversations 3 friends having a chat conversation](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/conversations.png)
Brand activation
Involve current and potential customers with your new product launches, sampling, and marketing campaigns through one-to-one conversations.![Chat nurture Image of chat notifications for customers](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/nurture-your-customers.png)
Lead generation
Increase new inquiries, bookings, and registrations. And make getting in touch with your representatives as simple as chatting.Product consideration
Help new customers through their product evaluation and comparison journey by always being reachable.Push notifications
Send essential order and shipping updates through messaging apps.Customer engagement
Interact with any customer, on any channel through a mix of bot and people-driven messaging interfaces.![Add to cart from SMS Add to cart from SMS](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/chat-add-to-cart.png)
Customer marketing
Retain your customers and stay top-of-mind by sending expert tips through conversational apps.![Re-engage beauty customers Image of brand sending a sale notification to a customer over chat](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/keep%20shoppers%20interested.png)
Loyalty marketing
Reward your best customers by offering discounts and loyalty points through their favorite messaging apps.![Conversational Advertising Conversational Advertising](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/Conversational%20Advertising.png)
Conversational advertising
Add conversational commerce functionality to simplify purchasing through Google AdLingo, Messenger ads, and Click-to-WhatsApp. Learn moreResponse automation
Deploy chatbots and AI to understand and respond to common customer inquiries and FAQs.![Consumer preference products Chat conversation with a custom checkout message based on customer preference](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/consumer-products.png)
Customer relationship management
Use everyday chat applications for requesting customer reviews, managing product returns, and receiving feedback.![SMS Promotion Redeem A customer redeeming a promo via SMS](/cdn-cgi/image/fit=contain,width=100,f=auto,onerror=redirect/content/dam/vonage/us-en/conversational-commerce/chat-promo-redeem.png)