Go beyond basic support
With Jumper.ai, you can guide your customers to the products they love and drive sales using live chat.
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Help your customers at every stage of their journey
Support customers, address pre-sales questions, offer product advice, and up-sell products with a combination of live agents and AI-powered automation.
Unified business messenger
Manage conversations across multiple messaging channels from one dashboard.
Built-in commerce
Delight customers by providing the information they need about your products and services, creating orders on their behalf and enabling them to make payments from within the chat.
Rich customer profile
Deliver a personalized experience for your customers by taking into account their purchase history, recent interactions, preferences, custom data fields, and tags.
Human bot transfer
Enable live agents to monitor automated conversations, take over for the bot and pass conversations back to the bot at anytime.
Machine learning & AI
Free up your support by adding automated replies to customers queries about your products, shipping, order status, refunds, cancelation, and more.
Team inbox
Your team can view conversations across all channels in one dashboard and easily assign them to appropriate team members or to a bot.
Managed access
Manage your team’s access to advanced live chat features. Control who can edit customer details, update orders, and give discounts.
Working hours
Set operating hours for your live chat team and trigger the right response for customers at any hour.
Follow-up reminders
Your agents can setup reminders to follow up with customers and get notified at the scheduled time.
Team analytics
Track how your live agents are doing with response times, customer satisfaction, and sales conversions.
Improve productivity
Live chat solutions works seamlessly with our other product features, so your team can focus on what matters most—assisting happy and loyal customers.
Order managementÂ
Discounts & loyalty
Conversational ads
Automated bots
Social CRM
3rd party integrations
Turn conversations into sales
Engage customers anytime, anywhere, with Jumper.ai.
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
