Serve better and sell more with full Salesforce integration

Our contact center seamlessly integrates with Salesforce for key customer data and insights, empowering your team to deliver personalized connections across every channel.

For service For sales

Vonage is Salesforce Service Cloud Voice ready
Learn more

Five stars

#1 in the AppExchange with 730+ reviews

1.5 billion interactions powered

on the Salesforce sales and service clouds

Premier partner

on the Salesforce AppExchange

"Vonage has the best and tightest integration with Salesforce."

—Ben Irvine, VP of Service Cloud (GB) , Salesforce

SALESFORCE CTI

Harness the power for great conversations

Salesforce CTI integration is at the heart of our cloud-based contact center software. Allow your team to create exceptional customer experiences and be more efficient across every channel.

Agents can customize screens with the right tools and data
Quickly and intuitively use insights to let the conversations flow
Correct data and automated routing frees up staff resources
Better ROI on Salesforce spend, with cloud-based infrastructure to scale as your needs grow

Dynamic omnichannel experience

Customers expect you to be there, on their preferred platform and schedule, every time. We can help.

Access Salesforce engagement histories
Review details quickly to make for meaningful conversations
Benefit from dynamic routing to send every query to the right agent
Enjoy the ability to give customers the VIP treatment

Unleash your team’s full potential

Our deep Salesforce CTI integration and simple interface allows your team to focus on what matters most - providing exceptional customer experiences, rather than having to worry about tech concerns.