
Aspect Software & Vonage: Rich Customer Interactions with Intelligent Communication Apps
Who we are
Aspect helps companies create better experiences for their customers and the employees who serve them. They offer a customer engagement platform that is powerful yet affordable, quick to implement, and easy to keep up-to-date. Including contact center interaction management, workforce management and self-service capabilities, Aspect designed it with a relentless focus on things like reducing effort, increasing usability, connecting disjointed interactions and processes, and simplifying management. And, they make it accessible to customers of all types and sizes in the cloud. Now, there’s no excuse for bad service.
How we work with Vonage
Powered by Vonage's easy to use APIs for voice and SMS, Aspect offers fully packaged customer self-service solutions.
Industries
- eCommerce/Retail
- Hospitality/Travel/Transportation
- Manufacturing
- Logistics
- Healthcare
- Financial Services/Insurance