Mindsay & Vonage: Building Chatbots & Voicebots for personalized CX at scale
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Who we are
Mindsay’s Customer Service Chatbot platform allows Vonage customers to achieve more ROI in Customer Service (CX) and higher CSAT for their users. Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources.Â
From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and the lowest total cost of ownership.
How we work with Vonage
Mindsay integrates with Vonage APIs to build smooth and personalized customer experiences at scale on any channel.
- eCommerce/Retail
- Hospitality/Travel/Transportation
- Media
- Financial Services/Insurance
- Customer Engagement
- Call Center
- Hospitality
- Business Productivity
- eCommerce
- Support
- AI/Chatbot
- Transportation
- Marketing
Resources
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Learn about our partner solutions
Vonage API partners build, integrate, and help implement unique communications experiences with our APIs that accelerate business—and attract and retain customers like never before.
