
Confer With & Vonage: Providing Video-Shopping Customer Experiences
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Who we are
Confer With allows teams to give real-time advice to customers on what to buy online as they would inside a store. It’s a proven way to convert more sales and grow customer loyalty with truly personalized online shopping experiences.
 Confer With links video consultations with eCommerce, making all products shoppable inside a video call. This empowers a team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences.
How we work with Vonage
- eCommerce/Retail
- Financial Services/Insurance
- Customer 360
- Customer Engagement
- Call Center
- Business Productivity
- eCommerce
- Collaboration/Comms
- AI/Chatbot
Resources
The Confer With service helps you ensure your customer’s needs are met. It allows your team to inspire, engage and reassure customers about their purchase decisions in real-time.
Live video shopping is available for furniture and homeware brands to support customers remotely.
Struggling to convert online customers? The Confer With platforms connects your retail team to customers showing strong intent in your consumer electronic products. Identify needs and immerse customers by making every product shoppable within the video call.
Confer With is built to Integrate within your ecosystem – allowing you to leverage your existing investments in technology to empower video commerce.
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